Privacy Policy

1. Introduction

Fortivis ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fortivis.com (the "Site") or engage with our services.

We comply with the General Data Protection Regulation (GDPR) and Greek data protection laws. By using our Site, you consent to the data practices described in this policy.

2. Information We Collect

Information You Provide

• Contact information (name, email, phone number, company)
• Messages and inquiries through contact forms
• Newsletter subscription preferences
• Professional information for business relationships

Information Automatically Collected

• IP address and browser information
• Device and operating system details
• Pages visited and time spent on the Site
• Referring website addresses
• Cookie data (with your consent)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send newsletters and marketing communications (with consent)
• Improve our website and services
• Analyze website usage and trends
• Comply with legal obligations
• Protect against fraudulent or illegal activity

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. You can control cookie preferences through our cookie consent banner.

Types of Cookies We Use

• Necessary Cookies: Essential for website functionality
• Analytics Cookies: Help us understand how visitors use our Site (Google Analytics)
• Marketing Cookies: Track conversions and optimize campaigns

Cookie Inventory

5. Legal Basis for Processing

We process your personal data based on:

• Consent: For marketing communications and analytics cookies
• Contract: To provide services you've requested
• Legitimate Interests: To improve our services and protect our business
• Legal Obligations: To comply with applicable laws

6. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with:

• Service providers (e.g., email services, analytics providers)
• Professional advisors (lawyers, accountants)
• Government authorities when required by law
• Business partners with your consent

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Contact form data: 3 years
• Newsletter subscriptions: Until unsubscribe
• Analytics data: 14 months
• Financial records: As required by law (typically 5-7 years)

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limited processing of your data
• Portability: Receive your data in a structured format
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@fortivis.com.

10. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for certain countries
• Privacy Shield certification (where applicable)

11. Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@fortivis.com.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. For significant changes, we may also notify you by email.

14. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact our Data Protection Officer:

15. Supervisory Authority

You have the right to lodge a complaint with the Hellenic Data Protection Authority: